Tag: research digest

plant milk
353 views

Plant milk ‘one of the biggest shifts ever’

Last month saw August 22 designated as ‘World Plant Milk Day’, marking the fact that millions of people...

Socially awkward
279 views

‘Social awkwardness’ upsell opportunity?

New research has highlighted the bizarre emotions that drive Brits to shop, including a finding that over a...

Aldi store
481 views

Discounters now ‘the mainstream’ as loyalty to brands falls

A shopper survey has found that loyalty to food and grocery brands is tumbling as they are “less...

creepy or cool? facial recognition technology
433 views

‘Creepy or cool’ tech survey reveals shopper concerns

RichRelevance, an expert in ‘experience personalisation’, has published its fourth ‘Creepy or Cool’ survey asking consumers to rate...

Credit cards
476 views

37% of people think Scotland will be cashless within 10 years

Online research from credit information provider Equifax has revealed 37% of people living in Scotland believe the UK...

Customer loyalty graphic
430 views

Send irrelevant information to your shoppers at your peril

As more and more retailers employ active multi-channel customer engagement strategies in a bid to foster loyalty, the...

smiling face
368 views

Tough times for retailers means customer service is back in fashion

A new survey from management system provider Signavio has found that customer satisfaction levels have risen across all...

mortar boards
359 views

Scotland offers ‘highest graduate salaries’

With hundreds of thousands of students graduating this year and retailers always on the lookout for talented management...

Pick 'n mix sweets
441 views

Scotland’s toddlers eating ‘a million sweets a week’

Food Standards Scotland has responded to analysis undertaken by Cancer Research UK which shows Scotland’s toddlers are eating...

Vacany rate increases: shop to let sign
349 views

Vacancy rate rises across the retail board

The latest bi-annual Retail and Leisure Trends Report from the Local Data Company has shown that all retail...