Tag: research digest
Absenteeism ‘corrosive to employee engagement’
Staff that fail to turn up for work has long been a serious problem in local retailing, but...
‘Worst Christmas in a decade’
UK retail businesses experienced “their worst Christmas in a decade”, according to the British Retail Consortium (BRC). Total...
Fewer shoppers using c-stores, says Shoppercentric
Shoppers are turning their backs on c-stores in favour of supermarkets and discounters, according to a new survey....
Over six in 10 retail workers ‘feel lonely’
Over six in 10 people (63%) working in the retail and wholesale sectors feel always, often or sometimes...
Expectations faded as Christmas approached
The latest published SRC-KPMG Scottish Retail Sales Monitor, for November 2018, appeared to indicate that expectations of a...
Half of shoppers ‘better connected than staff serving them’
As technology plays an ever more central role to the lives of shoppers a new study suggests retailers...
‘Vaping’ replaces ‘quitting’ in 2019 resolutions
Vaping’ has replaced ‘quitting’ on shoppers’ list of new year’s resolutions for 2019, according to a new survey....
C-stores ‘falling behind’ on food-to-go
The latest research from shopper insights agency HIM has revealed that independent convenience stores are missing out on...
61% worry ‘high street will disappear in 10 years’
A new survey has revealed that most shoppers have genuine concerns about the long-term future of the high...
Food retailers embracing green agenda
Tackling food waste has become the number one issue for food retailers to tackle (48%), more important than...