Inside Business

Premier Millerston
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New food-to-go solution goes live in Premier Millerston

Premier Millerston in the north of Glasgow has become the first store in Scotland to install the Nom...

Absent shop worker
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Absenteeism ‘corrosive to employee engagement’

Staff that fail to turn up for work has long been a serious problem in local retailing, but...

Post Office
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How to deliver success with a Post Office

With entries for the SLR Rewards now open, it’s time for retailers across Scotland to take the first...

Dennis Williams with Tony the Tiger
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The most Rewarding event in retail!

As entries for the 2019 SLR Rewards start pouring in, we look back at the Rewards that last...

Christmas: sad Santa
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‘Worst Christmas in a decade’

UK retail businesses experienced “their worst Christmas in a decade”, according to the British Retail Consortium (BRC). Total...

Woman shopping
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Fewer shoppers using c-stores, says Shoppercentric

Shoppers are turning their backs on c-stores in favour of supermarkets and discounters, according to a new survey....

Lonely man
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Over six in 10 retail workers ‘feel lonely’

Over six in 10 people (63%) working in the retail and wholesale sectors feel always, often or sometimes...

David Lonsdale
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Expectations faded as Christmas approached

The latest published SRC-KPMG Scottish Retail Sales Monitor, for November 2018, appeared to indicate that expectations of a...

Customer satisfaction: more tech needed?
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Half of shoppers ‘better connected than staff serving them’

As technology plays an ever more central role to the lives of shoppers a new study suggests retailers...

vaping
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‘Vaping’ replaces ‘quitting’ in 2019 resolutions

Vaping’ has replaced ‘quitting’ on shoppers’ list of new year’s resolutions for 2019, according to a new survey....