69% of employees ‘can do their boss’s job better’


Managers should seriously consider giving their employees the reins for a day to test new research that indicates seven out of 10 employees worldwide (69%) say they can do their boss’s job better, despite nearly the same number of workers (71%) grading their boss’s competence a B or better.

This research comes from Kronos Incorporated, which examined how nearly 3,000 employees from all around the world would grade their manager’s effectiveness across five factors: communication, competence, empowerment, professional development, and support.

Findings included the fact that, overall, managers are rated as good at their jobs, with most employees grading bosses an A or B for competence (71%) and work ethic (70%). The older the employee, however, the more critical they are of their boss: Baby Boomers and Gen Xers grade managers more harshly with a C, D, or F for overall people management skills (37% and 38%, respectively).

Worldwide, the employee-manager connection remains critically important: 70% of employees say their relationship with their manager is an extremely or very important factor when deciding to remain at their current job.

These same employees think they could personally manage even more effectively, with younger Millennial (73%) and Gen Z (70%) employees most confident they could do better.

At least one in three employees feel their manager could improve at handling work-life balance (37%); their ability to coach for better job performance (37%); handling performance-related issues (33%); and communication (33%).