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Post Office and Payzone win long-term contract with Utilita

Payzone contactless payment

Post Office and Payzone have won a contract with Utilita, the specialist pay-as-you-go smart energy supplier, to make paying bills easier for thousands of customers across the UK.

The long-term contract means that customers with a Utilita smart Quantum Gas or Talexus electricity meter can top up their gas and electricity at any of the 24,000 combined Payzone stores and Post Office branches.

Gas and electricity top-up cards for a wide range of energy and utility companies can be paid in cash at post offices or Payzone stores across the UK, as can bills.

Simon Lambert, commercial director for Payzone Bill Payments, said: “We are very pleased to welcome Utilita on board to make paying bills easier for thousands of people across the UK. Utilita is the latest energy contract acquisition, and we look forward to announcing many more in the coming months. Utilita is one of the big eight energy suppliers and we’re pleased to be improving the lives of customers, postmasters, and Payzone retailers with this latest partnership for energy bill payment solutions.

“This is an exceptionally challenging time for families, individuals and vulnerable people across the country as energy prices continue to climb. We must not forget that millions of people rely on cash to budget, save and survive, and many more people will turn to budgeting with cash as energy bills become more burdensome on their finances. Our post office branches and Payzone stores provide a convenient location to pay bills or top up energy cards using cash as well as enabling customers to complete other everyday banking transactions involving cash.”

Ashley Milne, chief financial officer for Utilita, added: “While digital channels are now the preferred method for top-ups, 30% are still made in store. Our partnership with Payzone means our customers can now top up in any Payzone store or post office branch. We already had great national coverage but with this new partnership our customers will have more choice when topping up, making our service even more convenient for our customers.”

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