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Coronavirus: surge in demand for Snappy Shopper

Mark Steven

E-commerce home delivery platform Snappy Shopper has reported a fivefold increase in store numbers on the back of demand from retailers and customers during the coronavirus crisis.

Snappy Shopper’s platform sales soared 534% in the five weeks after the lockdown started on 23 March compared to the five weeks before.

Platform customers increased by 360% over the same period and average basket spend has grown by 51%, from £21.52 to £32.49, during the Covid-19 pandemic.

Mark Steven (pictured), Chief Executive of the Dundee-based company, said Snappy Shopper’s top retailers were regularly generating home delivery sales in excess of £10,000 per week.

He added: “During the Covid-19 pandemic our top-performing store generated an incredible £39,800 of home delivery sales in a single a week.

“Many of our retailers are also providing free delivery to customers over 60 years of age during the lockdown and we are very proud to be providing a key service that helps local retailers support their communities during these unprecedented times.”

Initially launched and trialled in Dundee, Snappy Shopper is now available to convenience stores across the UK mainland.

Steven said: “The solution allows shoppers to order via the mobile app and the website, and have products delivered to their door.

“The platform also provides the retailer with customer insights that can be used to drive sales while built-in functionality allows stores to target customers with special offers via push notifications.”

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