Home delivery demand ‘soaring’, says Snappy Shopper

Saleem Sadiq

Transactions with Snappy Shopper partners around the UK have soared in the last 12 months, the home delivery platform has said.

Over 20 independent retailers are averaging over £500,000 a year in sales with one achieving delivered sales of more than £1.25m after joining.

As Covid-19 restrictions start to ease around the UK, Snappy Group CEO Mike Callachan admitted that lockdown had propelled demand for the app: “We knew, from our experience before the pandemic, that retailers would continue to be successful once restrictions were relaxed. We are seeing our partner sales continue to grow at a record pace as shoppers do more of their shopping online from their local independent retailer.”

Callachan also pointed out that home delivery would let retailers stand up to the growing threat to the convenience sector posed by so-called ‘dark stores’, which aren’t open to customers and are essentially online fulfilment centres.

“With our low commission model, range of services and unrivalled support we are determined to help our partners achieve their delivery potential quickly and future proof their businesses,” he said.

Over 900 stores across the UK currently use the platform including Spar Renfrew, which has made over 20,000 deliveries.

The store’s owner, SLR Award-winning retailer Saleem Sadiq said shoppers had learned to live and think differently because of Covid: “Everyone is getting used to online shopping and we have been doing exceptionally well with the Snappy Shopper app. We have maintained a rhythm of over 250 deliveries a week since lockdown rules were eased and it is all incremental sales.”

Saleem said the app “has been a blessing” to vulnerable people and those living on their own.

“We have been there for customers through the whole pandemic journey and our relationship with them has cemented our position in the community,” he added.