Technology firm Snappy Group has launched an order aggregation tool that allows retailers to manage up to six major delivery platforms from a single device.
With the aim of boosting efficiency, accuracy and sales, the device consolidates orders from Snappy Shopper, Just Eat, Deliveroo, Food Hub, Uber Eats and Snappy Shopper’s white-label solutions into one unified interface, streamlining operations and saving
staff time.
Speaking at its Q-Commerce Delivered conference at Glasgow’s Science Centre last Tuesday (9 September), Andy
Batt, Head of Partnerships at Snappy Shopper, said: “Order aggregation means that you can be wherever your customer is online. Currently, up to six channels are now available.
“All those orders flow into one device, managed by one menu, picked with one app, delivered by the same driver process, backed up through one staff training process. You benefit from all the demand but without the complexity.”
The device also offers a single menu to update all platforms; channel-specific pricing options; integrated reporting; EPOS and ESL integration and unified last-mile integrations, such as self delivery and channel delivery solutions.
Not only does this new technology improve operational efficiency, but menu quality, allowing retailers to deliver a more comprehensive range online. One Edinburgh-based retailer reported a doubling of their sales in other channels during a pilot due to higher basket values.
Snappy Group’s latest tech launch comes amid rapid company growth. At the Glasgow conference, more than 250 retailers were in attendance. Over 120 independent shop owners have now generated more than £1m in grocery delivery sales through Snappy Shopper, including three stores that reached this milestone in the past week alone.
Roll-out of the new tool is now underway for group stores and will be available to independent stores in the coming months, giving retailers the tools to compete with larger chains and meet rising consumer demand efficiently.
“This aggregation tool sets a new standard for how independent retailers can operate in the digital delivery market,” said CEO Mike Callachan.
