Post Office and Payzone cooking with gas

British Gas bill

A new long-term deal has made the Post Office and Payzone the exclusive bill payments provider networks for British Gas and Scottish Gas customers.

The contract takes effect from 1 January 2020. It follows PayPoint’s failure to negotiate a renewal of its deal with the energy supplier, which ends on 31 December.

British Gas customers can already pay bills and top up prepay meters in Post Office branches. However, the new contract means customers will be able to undertake all over-the-counter bill payment services at any one of the Post Office and Payzone’s 24,000 locations.

The deal is the PO’s second significant contract win since its acquisition of the Payzone business; in May 2019 the combined networks won the contract for Scottish Power’s smart meter top ups.

Debbie Smith, Post Office Retail Chief Executive, said: “This is fantastic news and we’re delighted to continue building on our long and successful relationship with British Gas. Now customers will be able to visit around 24,000 Post Office and Payzone locations to top up their prepay meters and pay their gas and electricity bills. This is also great news for our postmasters and partners who deliver vital services in our branches and Payzone outlets across the country. They will see more customers coming through their doors as they come in to make their regular payments.”