Nisa retailers are being offered a new ambient next day delivery service following a five-month trial.
The next day twilight deliveries were successfully piloted on certain routes. They enabled Nisa partners to receive orders on the evening of day two, having placed them on day one.
The additional delivery slots are between 5pm and store closing time. Retailers will get a phone call on the delivery day to advise on an estimated time of arrival.
Retailer Siva Pandian, who took part in the trial, said evening deliveries led to much better availability for customers and increased sales.
“We are essentially getting our deliveries a day early and so we always have the stock in our shop,” he commented.
Jess Graves, Nisa’s Operational Improvement and Implementation Manager, said: “The service has been working well for partners, so the next step is to roll it out across the country and then in the future we will look at the possibility of adding chill into the offer as well.”
