New lottery retailer hub launched

National Lottery retailer hub

Camelot has unveiled an updated National Lottery retailer hub.

With a host of new features, the site offers an array of information and tools. It has also been optimised for mobile, allowing access to current POS, National Lottery news, information and training guides anytime, anywhere.

In addition to improved user experience and functionality, new features include a multi-store retailer tool. This enables retailers who have more than one store to centralise them all with one login and password giving access to a single rewards account and Mastercard.

Other additions include a new notification function, which instantly alerts retailers to any newly available information using a notification bell in the top right-hand corner of the site.

The new hub also offers more ways to get in touch with Camelot. Retailers can now select the new customer service self-serve tool to have a wide variety of questions answered immediately, and a ‘Help’ section lets users perform numerous tasks, including ordering a new card and updating details.

Further updates are planned for the site.

Camelot’s Retail Director, Jenny Blogg, commented: “Our retailers are essential to the continued success of The National Lottery and we’re always looking for ways to improve their overall experience with us. We hope they like the new retailer hub, which we’ve developed in response to their feedback, and benefit from its improved capabilities.”

Once retailers have signed up to the new lottery retailer hub, they will be able to access their personalised dashboard.

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