One in four (27%) of the 130 million+ parcels being picked up or dropped off at Collect+ locations over the last year, were done so outside of office working hours, according to new data from Collect+.
Mondays were the most popular for PUDO services in 2025, with almost a third (30%) of daily volumes processed before 09:00 and between 18:00-midnight. Mondays averaged 18% of total weekly volumes throughout the year, while weekend volumes had reduced average volumes of 11%.
There was also a slight increase in lunchtime parcel runs, with nearly one in 10 (9%) of weekday drop offs and collections occurring between noon and 2pm.
Collect+ also recorded a significant usage in convenient store printing services, with over three quarters (76%) of all customers opting to print labels in-store.
PayPoint, which operates Collect+, claimed that the data provided compelling evidence that consumers are increasingly taking advantage of the convenience and choice offered by PUDO services.
Sam Holden, Managing Director for Parcels and Ecommerce at PayPoint, said: “With busy family and working lives, convenience and ease of service is everything for consumers. Our data shows that having access to PUDO services before or after the working day begins is increasingly taken advantage of by consumers, especially at the start of the week. This is no surprise given 99% of the UK population live within a mile of a PayPoint location.
“Our network of trusted retailers provides the perfect solution for parcel services, allowing consumers to free up their weekend for socialising and merge in-store services with trips they’re already taking. The freedom of early and later opening hours alleviates the pressure of squeezing in parcel runs to times of the day which are already busy enough.”
