Forecourt operator MRH has rolled out a new online training initiative nationwide, following a successful three-month trial.
Produced in partnership with Bolt Learning, the full online induction process into ‘working on a forecourt’ gives staff access to eight modules which form an essential part of their induction training. The modules cover topics from Fire Safety and Pump Basics through to Customer Service and Active Selling.
Katie Jenkins, Head of Customer Proposition for Bolt, said: “We’re extremely proud that MRH has chosen to work with Bolt and embrace online training as an integral part of their people development strategy, especially at such an exciting time for the business. MRH colleagues will now have easy access to quality online training modules, whenever they need it, giving them the knowledge and skills to ensure that stores are safe, customers are happy, and sales will grow.
“Over the last decade retailers and suppliers have been effectively embracing technology to better serve their customers and now we’re seeing more and more retailers realise new technologies can be used to effectively train and develop their colleagues too.”
Other retailers recently partnered with Bolt include Shell, Sewells on the go, James Retail and McColl’s.
