One Stop franchisee Adeil Hussain, based in Airbles, Motherwell, is celebrating after hitting £1m of sales through Snappy Shopper.
The retailer has racked up more than 19,660 orders and 800 customers since he started the service in February 2020, just before the pandemic took hold.
Adeil says things didn’t take off immediately and he was fulfilling just a couple of deliveries a day to begin with. However, a couple of orders per day turned into 15 and this figure increased each week to reach 55 deliveries a day, and could run anywhere up to 100 a day.
He said: “The figures really speak for themselves. We’ve achieved this through repeat customers; they trust us and come back time and time again. Working with Snappy Shopper we’re a little different to other delivery services as we offer the same in-store price, including promotions. It’s then delivered in anywhere between 30 minutes to an hour later.
“The opportunities are huge and people are crying out for this type of service as they want the convenience of shopping arriving quickly at a price they’d pay if they came in store. By us responding to consumer demand, everyone wins.”
Even though Covid restrictions have been lifted, customers keep returning, Adeil says. “This service gives people the freedom to browse. They can look online, see what’s available and take advantage of the offers and promotions, so they can do a more thorough shop. It’s about creating a sense of normality for them.”
John Miller, Head of Franchise at One Stop, said: “Lockdown has shown us what the future of convenience retailing looks like and how customers are preferring to shop. People are working differently; needs are changing and convenience is ever more in demand.
“This is a fantastic milestone for Adeil and his team and shows how hard everyone has worked to achieve such profitable sales, whilst, at the same time, helping so many in the community.”