Consumer demand for out-of-home delivery has skyrocketed and the rise of delivery lockers is revolutionising the way we send and receive parcels. There’s a massive opportunity for retailers to capitalise on this trend, drive shopper footfall and increase their income with InPost Lockers.
Today’s shoppers crave convenience and having a parcel taken from your doorstep or missing a delivery is anything but. As a result, we’re seeing huge demand for InPost Lockers – one of the quickest, cheapest and most convenient forms of out-of-home (OOH) delivery.
With their self-service convenience, parcels can be collected by consumers 24/7. Over half of UK consumers have used them for online purchases, rising to 71% for Gen Zs and 68% for Millennials1. Nearly two-thirds of users (64%) also say their visit to a store was more convenient thanks to the locker2. It’s no big surprise then that convenience is the top reason for choosing a locker. These convenience-loving locker users are more affluent too, with 31% having an income over £50k and 39% shopping once a week or more – they spend more and shop more, making them a valuable audience to attract3.
The demand being seen for lockers is also driven by shopper concerns around sustainability. Delivering to a locker means fewer deliveries, which means fewer vans on the road – and 84% of shoppers believe lockers offer a greener solution4.
But the benefits go far beyond consumer preference – InPost Lockers drive real results for retailers. In fact, figures show that 98% of InPost users visit a convenience store because the locker is there, and over half say it made them more likely to return5. Also, nearly three in four go into a nearby store before or after using a locker, with a third spending up to £15 during their visit6. So, not only do InPost Lockers help retailers attract new shoppers and drive footfall, but they can also boost store sales too.
That’s not to mention the guaranteed rent that we pay landlords, providing them with an additional income stream. With installation and maintenance handled by us and no staff intervention needed, InPost Lockers offer zero hassle and maximum benefits. Minimal space requirements also mean it’s a strategic move that can really set a business apart – it’s a no brainer.
Through our InPost parcel lockers, we offer a low-cost way for consumers to collect, send and return parcels quickly and with ease. We have the largest locker network in the UK, with almost 9,300 parcel lockers nationwide. Thanks to our growing network of lockers and PUDO points, millions of consumers can now choose anytime, anywhere delivery options.
To capitalise on the rising demand for innovative OOH delivery services, get in touch with InPost to provide a seamless and convenient parcel collection solution that meets the evolving needs of your customers.
InPost (AEX: INPST) is a leader in logistics solutions for the e-commerce industry in Europe. Founded by Rafał Brzoska, In Post is now a leading delivery platform for e-commerce, which has revolutionised the parcel market in Poland. The first Parcel Locker appeared in Kraków in 2009 and quickly became an indispensable part of online shopping and guaranteed speed and convenience.
Today, the InPost network is Europe’s largest and most convenient automated parcel collection and delivery system, with over 46,000 modern APMs and over 34,000 PUDO points in 9 countries (UK, France, Poland, Italy, Spain, Portugal, Belgium, Luxembourg, the Netherlands). InPost has almost 9,300 lockers across the UK.
InPost also provides courier and fulfillment services to e-commerce sellers, working with around 100,000 e-tailers. During 2024 alone, the company handled 1.1 billion parcels.
For years, one of InPost’s priorities has been environmental concern. InPost Group’s Decarbonisation Strategy is an integral complement to its business strategy. InPost was one of the first in the Polish market to join the SBTi initiative, which aims to achieve NET – ZERO by 2040.
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- The full Retail Economics report is available to download here.
- Based on 2,097 InPost Locker users at Convenience Store landlord-owned locations (December 2024)
- The full Retail Economics report is available to download here.
- The full Retail Economics report is available to download here.
- Based on 2,097 InPost Locker users at Convenience Store landlord-owned locations (December 2024)
- Based on 2,097 InPost Locker users at Convenience Store landlord-owned locations (December 2024)
