Time to Scoot?

Booker’s new rapid response delivery service can help you reach new customers and power up your sales and profits.

Shoppers: they want it all – and they want it now – evidenced by the soaring demand for rapid response delivery services in recent years.

A staggering one in every three shoppers is now interested in using rapid grocery delivery services according to TWS data, with the market expected to hit £2.6bn by 2029.

Today, rapid response home delivery services are widely regarded as a ‘must’ by successful convenience store owners – helping them to reach new customers and ignite sales and profits.

Did you know that the average delivered basket transaction is £27? That’s a margin-maxing three times more than in-store!

Helping retailers to make the most of the red-hot rapid response delivery opportunity is Scoot – Booker’s brand-new app that facilitates home deliveries to shoppers in as little as 30 minutes.

Designed by retailers, for retailers, Scoot promises to help you make more and save more – an estimated £34,000 more profit each year to be precise!*

With only 1% commission charged up to £4,999 of weekly in-app sales – and zero commission once you hit £5,000 a week, Scoot offers an outstanding low-cost proposition.

There are also no shopper charges – giving you the flexibility to offer the service for free, should you wish – or set your own delivery, service or minimum order fees.

The app connects shoppers with participating stores, enabling them to order from a range of products, curated by you, the retailer.

The secure platform also facilitates the ordering, payment, and picking processes, so all you need to do is organise the delivery.

Retailers who sign up to Scoot will receive support from a dedicated Business Development Manager (BDM) and their existing RDM, who together will assist with on-boarding, including product file set up, training and live support.

In addition, your dedicated BDM and RDM will help you to develop a plan to grow sales to £5,000 and increase your profitability.

Retailers also receive an exceptional launch support package – including point of sale, digital assets and thermal delivery bags.

What’s more, they benefit from upweighted marketing support, including targeted social media adverts, and a contribution towards a full promotional wrap for their delivery vehicles.

Colm Johnson, Managing Director for Booker Retail, said: “We’re always looking for new and innovative ways to help our customers grow their business, so we are incredibly proud to announce the launch of Scoot, to support them in doing just that.

“It’s a fantastic opportunity for our retailers to increase their basket spend, store sales, and connect with new and existing shoppers in their local communities.

“The feedback from our pilot test has been really positive and we look forward to welcoming more retailers to the platform over the next few months.”

One retailer who is already reaping the benefits of having done just that is Faraz Iqbal, of Premier Linktown Local in Kirkcaldy, Fife.

Faraz became the first Scottish retailer to launch Scoot – after transitioning over to the service at the beginning of March 2025. And he’s been singing its praises ever since – as have his shoppers.

“I’ve had loads of messages from customers telling me the new app is really easy to use and there’s been a good uplift on all the offers we’ve put on,” he said.

He claims that Scoot is much quicker for Booker retailers to set up, because products don’t need to be input manually, and he is confident that the group will continue to invest in the app.

“There has to be continuous development with these technologies, and we know with Booker that will happen.”

(* based on weekly app sales of £2,500 and 26% gross margin)