Retailers who need extra support with their taxes may benefit from HMRC’s £11m funding boost into organisations that help people manage their tax affairs.
Organisations applying for the funding must show they can provide independent, tailored support to customers who may experience barriers including those who may face difficulties in understanding their tax obligations.
Dan Tomlinson, Exchequer Secretary to the Treasury said:
“I’m delighted to build on our commitment to customers who need the most support and make this latest round of funding available for our partners in the voluntary sector who provide invaluable assistance to them. This funding means customers, who may be struggling with their tax affairs, are able to get the help they need to make a real difference to their situation.”
Successful organisations will work alongside HMRC’s Extra Support Team to ensure customers get straightforward advice and support in dealing with their tax affairs and ensuring they get the benefits they are entitled to receive.
Between April 2025 and April 2026, more than 43,000 customers, helped by grant-funded organisations working closely with HMRC’s Extra Support Team, were able to engage with HMRC in a way that works for them and access the information they need.
Myrtle Lloyd, HMRC’s Chief Customer Officer said:
“We are all about making it easier for people to get their tax right and by working closely with our Voluntary and Community sector partners we can ensure our customers who need extra support have access to help when they need it most.”
