Half a million back plan to keep DVLA services at post offices

Post Office

More than half a million people have backed a campaign calling on the Westminster government to award a new contract for DVLA services to the Post Office, according to the National Federation of SubPostmasters (NFSP).

The huge response to the NFSP campaign has seen 500,000 Post Office customers across the UK pledge their support by signing postcards addressed to their MP – including Post Office customers across Scotland.

There are fears that if the Post Office fails to win the £60m-a-year contract, thousands of post offices will struggle to survive without the crucial income DVLA transactions currently bring. A decision is expected from the Department of Transport in the coming weeks.

As part of its campaign, the NFSP commissioned a national opinion poll which it says revealed overwhelming support for DVLA and other government services to be available at the Post Office [see panel].

George Thomson, General Secretary of the NFSP, said: “The huge public backing for our campaign shows that key government services such as the DVLA are absolutely vital to Post Office customers, and to the future viability of the national network.

“The DVLA contract must be awarded exclusively to the Post Office. Failure to do so would result in catastrophe for our post offices, and would leave in tatters the government’s policy of using our post offices as the ‘front office for government’.”

Key Scottish poll findings

  • 88% say it’s important vehicle tax discs and driving licence services remain at post offices
  • 89% say it is important to have face to face access to a full range of government services such as passport applications, pensions and benefits
  • 75% of Scots say the Post Office is the most appropriate place to receive face to face government services
  • 63% say they or someone they know would be affected if DVLA services were no longer available at the Post Office.

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