Inside Business

smiling face
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Tough times for retailers means customer service is back in fashion

A new survey from management system provider Signavio has found that customer satisfaction levels have risen across all...

SWA Conference
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Bridging the gap

The recent SWA Conference in Crieff saw retailers, wholesalers and suppliers come together to work on ‘bridging the...

mortar boards
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Scotland offers ‘highest graduate salaries’

With hundreds of thousands of students graduating this year and retailers always on the lookout for talented management...

Pick 'n mix sweets
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Scotland’s toddlers eating ‘a million sweets a week’

Food Standards Scotland has responded to analysis undertaken by Cancer Research UK which shows Scotland’s toddlers are eating...

Vacany rate increases: shop to let sign
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Vacancy rate rises across the retail board

The latest bi-annual Retail and Leisure Trends Report from the Local Data Company has shown that all retail...

Shopworker stacking shelves
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IGD: UK food and grocery market to grow 14.8% by 2023

The UK food and grocery market is forecast to grow by 14.8% between now and 2023, giving it...

online grocery shopping
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Consumers increasingly happy to buy CPG products online

Consumer packaged goods (CPG), once sold exclusively in stores, are increasingly being sold online according to the latest...

Paying by contactless card
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Over a third of Scottish shoppers ‘would not use contactless over cash’

Recent figures from UK Finance have revealed that contactless card fraud hit £14m in losses in 2017, potentially...

online grocery shopping with Asda
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Brits lead the way in online grocery shopping – but consumers want more

A new online grocery survey of 2,000 consumers reveals how fast the online market is growing – and...

Avocado-shaped Easter egg
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Retailers got creative in pursuit of Easter sales this year

Research from IGD suggests that retailers embraced new trends this year in an attempt to drive some excitement...